Refund & Shipping Policy

How we ship, where we deliver, and how we handle problems.

We ship premium Montana meat frozen, vacuum sealed, and packed with insulation and dry ice or gel packs so it stays cold in transit. Please get your order into the freezer as soon as it arrives.

Where we deliver Local pickup (free) and local delivery in Bozeman and Livingston, and frozen shipping to anywhere in the mainland USA.

Returns on perishable goods Because our products are perishable, we cannot accept returns. Your satisfaction still matters to us — see below.

Damaged or incorrect orders If your order arrives thawed, damaged, or incorrect, contact us asap at the time of delivery at bryan@montanameat.com with your order number and a photo, and we will make it right.

Approved refunds are issued to your original payment method and may take a few business days to appear.

bryan@montanameat.com · 406-600-3306